Delivery

Urban Green Gifts is a Perth based business.  Interstate shipping is not available.

We aim to provide a contactless service, however a recipients work address maybe better than a home address, as it is hard to access apartments, gated communities, locked front yards and negotiating dogs.

You will receive a text message or phone call when the delivery is on it’s way.

If no one is at the delivery address, to receive the delivery, you may give us permission to leave the plant outside the delivery address in the checkout notes.  However, given the nature of the product, in extreme temperatures we will be unable to leave it behind.  In this instance, contact will be made to either the gift recipient or purchaser to arrange another alternative.

A re-deliver $20 fee may apply.

Delivery Fees

  • Same Day Delivery may be possible, however given this is a small business, it will be more likely 2 day turn around.
  • Orders received over the weekend or on a public holidays, will endeavour to be delivered the next working day.
  • Local Zone1 (0-10km radius) of Bassendean, with a minimum of a Plant and Pot combination is $9.00.   This includes the St John of God, Midland Hospital.
  • Zone 2 - (10-18km radius) with a minimum $40 spend, is $12.
  • Zone 3 - (18-25km radius) with a minimum $50 spend, is $15.
  • Saturday delivery (up to 25km radius), with a minimum $50 spend, is $20.
  • Deliveries beyond 25km, are available, upon negotiation.
  • Re-delivery fee of $20 may apply, if unable to leave securely.
  • Pick-Up from Bassendean, can be arranged, please contact directly.

Hospital/Aged Care Deliveries

We deliver our plants and gifts, to the majority of Perth hospitals and Aged Care facilities with-in our radius. 

All gifts are delivered directly to the relevant ward clerk or volunteer station of a hospital, where we will check, that the patient is still admitted.   Many hospitals rely on volunteers to deliver gifts to patients and once it is left in the care of a Ward Clerk or Station, our system will indicate it is delivered.  However, it still may take time to be delivered directly to the patient internally, via hospital staff or volunteers.

We will not leave your gift unless we are satisfied that it is going to get to your recipient.